FREQUENTLY ASKED QUESTIONS

You are welcome to stop by our showroom, or email us. Unfortunately, we do not provide quotes over the phone. Every job is custom and we like to see the design first, so that we can provide you with an accurate quote. 

Nope. Our showroom is open Monday-Thursday 8:30 - 5:00 and 8:30 -4:45 on Fridays. We have friendly, knowledgeable staff on hand ready to help you as soon as you come in. 

*Hours may vary during Holiday weekends. Please call to confirm we are open during those times. 

For starters, show us the design that you would like to have printed. From there we will help you pick out a shirt style, color, and sizes. We will then go over the minimum order quantity, price per shirt, and any applicable setup fees.  All orders need to be paid in full prior to processing. 

Once your order is paid for, we will prepare your art proof. When the proof is ready, it will be sent to you via an email link. Simply click on the link to approve or request changes to your design. 

Once your art is approved, it's time to sit back and let us do the work. Your order will be scheduled into production. As soon as it has been printed, we will give you a call letting you know it is ready for pickup.

Absolutely. We have our best-selling samples in our showroom. Feel free to stop by and give them a feel in person. 

Of course print-ready art would be ideal, but not everyone has it. If you have a .psd, .eps, .ai, .pdf, or even a high resolution .jpeg please provide it to streamline your art process.  

If you don't have any of those, no worries. Show us what you have to work with and we will take it from there. 

Not at all. All of our orders can be handled over the phone and via email. 

Unfortunately not. All apparel for screen printing and DTG printing will be provided by us. 

Yes... as long as the apparel is new and unwashed. 

We accept all payments in person or with credit cards over the phone. 

We accept cash, checks, VISA, MasterCard, Discover, and AMEX. 

It varies throughout the year depending on peak seasons. Our standard turnaround time after art/order approval is 14 business days. 

99% of the time we do. Rush fees will apply depending on the size of the order and how fast you need them. 

Minimums are the least amount of shirts that we will print based off of the design being printed. We have a 12 shirt minimum per imprint color. 

For example, if you have 3 colors in your design, your minimum order would need to be at least 36 shirts. 

In most instances yes, however it may delay your order. Partner with your sales rep for more information.

Either way. We offer UPS Ground shipping for an additional charge.